PRIVACY NOTICE
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About this page
Written by AI (Claude, Anthropic). An AI checked it against the sources below on 13 September 2026. No person has checked it yet. Rules change: check the official source before you act. Not legal, tax or financial advice.
AI-checked An AI compared the facts on this page with the sources. An AI can miss mistakes.
Note
An AI checked the legal rules for what this document must show on 13 September 2026.
Fill in the form, and choose “Leave this out of the document” for any line that is not true for your business.
Note
Before you use this, register yourself as the Information Officer at inforegulator.org.za(external link) Official . It is free. POPIA makes registration compulsory for all private and public bodies. There is no small-business exemption. For a one-person business, the Information Officer is you.
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PRIVACY NOTICE
("we", "us") respects your privacy. This notice explains what personal information we collect and what we do with it.
Who we are
|
Information Officer:
What we collect
- Your name
- Your contact details (phone, email, address)
- Details of what you bought or asked about
- Payment information (we do not store card numbers)
Why we collect it
- To give you a quote and do the work you asked for
- To send you an invoice and receive payment
- To keep records that SARS requires by law
- To contact you about your order
Who we share it with
We do not sell your information. We share it only with:
- Our bank, to receive payment
- Our accountant, if we use one
- SARS or another authority, where the law requires it
How long we keep it
We keep records for five years, as tax law requires. After that we delete them.
Marketing
We will only send you marketing messages if you agreed to receive them. You can tell us to stop at any time by replying STOP or emailing us.
Your rights
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it where the law allows. Contact us using the details above.
If you are unhappy with how we handled your information, you may complain to the Information Regulator at inforegulator.org.za.
Last updated:
Required items
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3 of 9 required items present
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If you take ID copies
Vehicle dealers, second-hand goods dealers and anyone who checks a buyer's identity will hold ID copies. Keep them somewhere safe, keep them only as long as you need them, and never forward them. If a deal does not go ahead, delete the copies.
Sources for this page
3 sources
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Information Regulator of South Africa Opens the official website Official source
What this source supports: Register your information officer here. Free.
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SERR Synergy Opens a website that is not official Not an official source
What this source supports: registration is compulsory for all private and public bodies with no exemption, and the officer may only take up duties after registration (s55(2)).
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Acts and regulations
- Protection of Personal Information Act 4 of 2013 Data protection, information officer registration (s55), keeping personal information only as long as needed (s14; not opened: see "Closing as a sole proprietor" below)